We collect personal information in the normal course of business in order to process your insurance application.

• Creating an Account with us. We collect personal information from you when you submit an application request to us. You may submit your application through our website by entering your email address and, if you are creating an account, choosing your password. Under our current process, you must create an account before obtaining a quote for a small business plan.
• Providing you with a quote or processing your application. We may use your personal information to contact you when necessary to process your application or to provide you with a quote.
• Periodic communication regarding topics that may be of interest to you.  We may also provide periodic communication to you via email or direct mail for the purpose of maintaining contact with you, and keeping you apprised of industry changes that may affect you.

We do not disclose your personal information to third parties unless one of the following limited exceptions applies.

• Insurance Companies, Licensed Agents and Legal Obligations. If you submit an application for an insurance product offered by us, then we will disclose/forward your personal information to your selected insurance company for processing. If you submit an application for an insurance product offered through an insurance agent or agency with whom we are associated, then we may disclose your personal information to that agent or agency to process your requested quote or application. Please be assured that the agent or agency is only allowed to use your personal information to process your requested quote or application and is contractually obligated to maintain strict confidentiality.
• Legal Obligations. We may disclose or report your personal information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.

Outside of these exceptions, we will not share your personal information with third parties.

We gather anonymous information about you for our internal purposes, and we may share this anonymous information with third parties.

• Anonymous information is any information that does not personally identify you, including demographic information, including but not limited to the number of visitors to our website from a particular state.
• We use anonymous information primarily for marketing purposes and to improve the services we offer you.
• We may use “Cookies,” “Internet Protocol” addresses or other numeric codes to gather anonymous information. For a more detailed discussion on cookies, please see below.

We continue to evaluate our efforts to protect your personal information and make every effort to keep your personal information accurate and up to date.

• If you want to correct or update your contact information, you may contact us by email at support@kirklandins.com
• Please note that once your application has been submitted to your chosen health insurance company, you may have to contact the insurance company directly to update your application.

We protect the confidentiality and security of your personal information.

• We maintain physical, electronic, and procedural safeguards to protect your personal information. For a more detailed discussion of the electronic safeguards on our website, please see below.

You may opt out of receiving satisfaction surveys and/or information on additional products and services from us.

• We may contact you to survey your satisfaction with our service and/or to inform you of additional products and services.
• If you want to opt out of these surveys and/or notices, you may contact us by email at support@kirklandins.com
• Important Note: You may continue to receive communications from us regarding your insurance quote, application, or policy even if you opt out of receiving our notices of additional products and services.

We’re here to answer questions you may have about our privacy policy or our information privacy practices.

• If you have any questions, please email us at support@kirklandins.com.

 

Additional Information About Privacy and Security at Kirklandinsurance.com:

“Cookies”

The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. When you enter a Web site using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your Web browser which stores it for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The server can use this information to present you with custom Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.

Our website uses cookies to make your online experience more convenient. For example, we may use a cookie to store your account information between sessions and to maintain information about the quotes you’ve requested during your session. Additionally, we may use data from cookies for a variety of internal purposes, such as studying how users navigate our website. We do not collect any personal information from cookies. Further, no other information we collect from cookies can be linked back to your personal information. Most browsers automatically accept cookies, but if you prefer, you can set yours to refuse cookies. Even without a cookie, you can still use most of the features on our website, including obtaining quotes and applying for an insurance policy.

Browsers and Internet Security

When you submit an application request through our website, we or an affiliated insurance company or health plan provider encrypt it using Secure Socket Layer (“SSL”) technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. Kirklandinsurance.com recommends using a strong encryption, 128-bit browser such as Microsoft’s Internet Explorer 5.0 or higher, Mozilla Firefox 6.0 or higher, or Google Chrome. These browsers will activate SSL automatically whenever you begin shopping for a plan on our website and when you return to our website to complete an application.

Password’s and Security Protocols

The password you enter when you begin an application on our website is your private entry key into your application. You should never share it with anyone. Password protocols will vary with each of our affiliated insurance companies and their security protocols will prevail over ours.

Security Risk of Using Non-Approved Automated Software Applications

For security reasons to guard the safety of your data, access to this website is limited to SSL-capable browsers such as Microsoft’s Internet Explorer 5.0 or higher, Mozilla Firefox 6.0 or higher, or Google Chrome. Under no circumstance should you use any software, program, application, or any other device to access or log-in to the Kirklandinsurance.com website, or to automate the process of obtaining, downloading, transferring or transmitting any content to or from our computer systems, website or proprietary software.

Links to Other Websites

Our website contains links to other websites. Please note that when you click on one of these links you are “clicking” to another website. Kirkland Insurance Services, Inc. is not responsible for the information privacy practices or the content of such websites. We encourage you to read the privacy policies of these linked websites as their information privacy practices may differ from ours.